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About CitizenOne

The story of CitizenOne

We have worked with social care since 2016. In 2023 we decided to build the case management system from scratch, and in September 2024 it went live.

A staff member working in CitizenOne's shift schedule on a laptop.

Mission

We want to build the world's best case management system

With our hearts in our work and a strong commitment, our goal is to build a case management system that is both simple and effective. Our aim is to free up time in social and health care from administrative tasks, so it can go towards the citizens' own daily development and wellbeing instead.

We strive to build the best, simplest and most effective case management system for social care providers.

CitizenOne's own words

Timeline

From the first server to an app on both platforms

Six dates, not six steps. The distance between them is the point.

  1. August 2023

    The early days

    Planning and kickoff

    A team of developers come together to define CitizenOne's vision, mission and values. The first servers are set up, and development begins.

  2. January 2024

    Under way

    Frontend development begins

    With the backend well under way, the first version of the frontend starts. The team works on testing functionality and usability.

  3. May 2024

    Beta and soft launch

    Users see the system for the first time

    A selected group of external users try the system. Their feedback shapes the last fixes before launch.

  4. 3 September 2024

    Launch

    The official launch

    CitizenOne launches publicly, and focus shifts to putting the system to use at the providers it was built for.

  5. 11 December 2024

    App

    The iOS app launches

    The case record moves into the pocket of the staff member standing with the citizen.

  6. 27 December 2024

    App

    The Android app launches

    Sixteen days later the same app lands on Android, and both platforms are covered.

The people

The ones who answer when you call

The four specialists handle the demo and onboarding. The two below sign the articles about the system.

  • Juliane, onboarding specialist at CitizenOne

    Juliane

  • Marie, onboarding specialist at CitizenOne

    Marie

  • Ditte, onboarding specialist at CitizenOne

    Ditte

  • Laurits, onboarding specialist at CitizenOne

    Laurits

  • Jesper Enger-Rasmussen, CEO, CitizenOne

    Jesper Enger-Rasmussen

    CEO, CitizenOne

  • Allan Hansen, CSO, CitizenOne

    Allan Hansen

    CSO, CitizenOne

Two CitizenOne staff members, the one in front wearing a headset, during a conversation with a customer
Support and onboarding at CitizenOne

We want to build the world's best case management system