Contacts
The citizen's contacts right at hand
Manage important contacts
The case management system allows you to gather all relevant people in the citizen's life in one place. This provides staff with quick and clear access to information about relatives, healthcare professionals, and other key individuals who play a role in the citizen's daily life.
With this feature, information about family members, guardians, caseworkers, and other important connections can easily be added and updated.
Additionally, the citizen's primary contact person from the healthcare staff can also be recorded, making it always clear who has the primary role in the citizen's care and treatment.
Easier communication
By gathering the citizen's contacts in one place, better communication and coordination between staff and the people closely connected to the citizen is ensured. It creates an efficient overview and makes it easier to ensure that the right help and support are always available.
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See CitizenOne on your own workflows
A walkthrough with one of our team, on your own cases, with answers to what applies to your organisation specifically.
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Our team is ready to help you get started if you would like a hand with the setup.
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