Booking and client software for beauty and aesthetic clinics

Booking and client history in one place

In beauty and aesthetics, a full diary and happy returning clients are what keep the business going. Our booking system lets clients book online around the clock, reminds them before they come, and keeps the details you need, from colour choices to before-and-after photos, in each client's profile.

What every salon and clinic gets

Online booking, day and night

Clients find free times and book through the app whenever it suits them, without phoning or waiting for a reply. That removes most manual scheduling for you and your team.

Automatic reminders

Reminders are sent via the app before each appointment. Clients who are reminded in good time are more likely to turn up, or to let you know if they need to change or cancel.

A clear calendar

See the day's and week's appointments at a glance, change times quickly, add breaks and avoid double bookings.

Client history

Keep previous treatments, preferences and notes in each client's profile, so every visit builds on the last.

Payments

Register payments directly in the system and get an overview of completed and outstanding payments. Where you need it, invoices can be issued directly in the app.

Mobile access

Use the system on your phone or tablet, including Android and iOS devices, so your data is always to hand.

Easy to use

An intuitive design makes it easy to navigate and work efficiently, even without technical experience.

How it supports each type of business

Hair salons

Let clients book online and receive reminders, keep an overview of the day's and week's appointments, and adjust quickly when things change. Automating booking, reminders and calendar management frees up time for your clients and their treatments, and helps you avoid the stress of double bookings.

Nail technicians

Set up recurring appointments for regular clients, which saves administration and gives clients a sense of continuity. Adjust your calendar, move times or add breaks in a few clicks, and always know who is coming when.

Micropigmentation artists

From the first consultation you can create a client profile with preferences and treatment goals, and save photos and notes documenting the client's starting point. During the course of treatment, add notes on colours, techniques and specific details from each session, so results stay consistent at follow-up treatments. Before-and-after photos let you track the result and present it to the client, and the front page gives a quick overview of the day's appointments and tasks.

Plastic surgery clinics

Follow each client from the first consultation to follow-up check-ups, with detailed notes, documented procedures and before-and-after photos stored in the client's profile. Record the client's wishes and health condition so their needs can be addressed individually. The calendar shows upcoming consultations, operations and check-ups, and clients can see available times in real time and book consultations and follow-ups in the app.

What it means for your clients

• Flexible booking

Clients choose times that fit easily into their own calendar.

• Reminders about appointments

Automatic reminders mean clients remember their appointment with you, including follow-up treatments.

• Booking outside opening hours

Being able to book online at any time of day gives clients the freedom to plan when it suits them best.

• Consistent, personal results

Because previous treatments, colours and wishes are documented, clients get a result that matches what they want, visit after visit.

Why choose CitizenOne for your salon or clinic?

A busy salon or clinic needs structure so you can focus on delivering the best possible service. CitizenOne streamlines your working processes and keeps day-to-day operations running smoothly, while improving the experience for both you and your clients.

Whether you run a small salon or a specialist clinic, you get booking, reminders, calendar, client history and payments on one platform, and more time for the work you do best.

Frequently asked questions

What is a booking system?

A booking system is a digital tool that makes it easy to manage appointments. Clients book their own times online, and you keep track of your calendar and avoid double bookings.

Can clients book appointments online themselves?

Yes. Clients book through the user-friendly app. They see available times in real time and choose one that suits them, which reduces administration for your staff.

Can I use the system on my phone or tablet?

Yes. The system is fully mobile-compatible and available on Android and iOS phones and tablets, so you can access it wherever you are.

How can I see an overview of my day?

The front page of the system gives a quick overview of the day's appointments and tasks.

Can I register and manage payments through the system?

Yes. You can register payments directly in the system and see completed and outstanding payments. You can also issue invoices in the app and keep track of payments for each client.

Can I add notes during or after a treatment?

Yes. You can easily add notes about the session, the client's wishes or any changes to the plan.

How does the system create value for clients?

It makes it easy and convenient for clients to find times, receive reminders and enjoy a professional service experience.

Is the system suitable for both small and large clinics?

Yes. The system is scalable and can be adapted to smaller businesses as well as larger clinics with many users and complex needs.

Is the system easy to learn?

Yes. The intuitive design makes it simple to use, even if you have no technical experience.

What does it take to implement the system?

Our straightforward design makes the system easy to learn and use, and we offer support to make sure implementation goes smoothly. You can reach our support team at support@citizenone.dk or on +45 80 83 01 14.

Get started with CitizenOne

See how CitizenOne can work for your salon or clinic. Book a demo and we will show you the booking, records, reminders and invoicing features in practice, and help you set the system up the way you work. You are also welcome to contact us at support@citizenone.dk or on +45 80 83 01 14.