Online booking system for sound, music and holistic practitioners

A calm, organised practice

Holistic work is personal. Each client comes with their own needs, goals and history, and every session builds on what happened before. Our client and booking system brings all of that together in one place, so you no longer have to juggle different systems, paper and notes, and can spend your energy on the session itself.

What every practice gets

Client profiles and history

Create client profiles that hold the client's needs, goals and previous sessions. Document each session with notes on techniques used, progress and recommendations for the future.

Treatment plans with goals

Set long-term goals and smaller sub-goals that act as milestones, and adjust them as the client develops and gives feedback.

Online booking in the app

Clients book their own sessions online through a user-friendly app, without calling or waiting for a reply.

Automatic reminders

Reminders are sent to clients before every appointment, which reduces no-shows and keeps courses on track.

Integrated calendar

Get an overview of the day's and week's appointments, make changes quickly and avoid double bookings. It is easy to plan time for both client work and administration.

Payment in one place

Booking and payment sit alongside your client profiles and treatment plans, so the whole practice runs from one platform.

Secure data storage

Client information is stored securely and encrypted to protect confidentiality.

Access on any device

Use the system on a computer, tablet or smartphone, including Android and iOS devices, so it is always to hand.

How it supports each discipline

Sound therapists

Sound therapists help clients find balance and wellbeing through sound frequencies and vibration. Document each session with notes on the techniques you used, and upload and store audio recordings directly in the client's history, so they are easy to find throughout the course. Notes can be added in real time during the session.

Music therapists

Music therapists support wellbeing and quality of life through singing, playing instruments or listening to music. Create treatment plans with long-term goals and sub-goals that describe clearly what the therapy is working towards, so clients understand the plan. Real-time notes on observations and the client's response update the client's record automatically, and a dashboard shows the day's appointments and tasks.

Shamanic healers

Shamanic healers work with people's spiritual, mental and physical wellbeing. Record details from previous sessions, goals and results, for example notes on energy blockages or spiritual themes, and use them to plan the next session. Add notes on specific wishes or considerations for clients with particular needs. If several people work in your practice, each user gets individual access rights, so they only see the information they need.

What it means for your clients

• Easy booking in the app

Clients book times that suit them quickly and conveniently, without having to phone.

• Reminders about appointments

Automatic reminders help clients remember their sessions and create a professional experience.

• Insight into their course

A tailored plan that describes the goals and the steps to reach them helps clients understand what you are working on together.

• Personal, joined-up sessions

Because details of earlier sessions are saved, each session can be adapted to the client's unique needs, so they feel seen and understood.

Why choose CitizenOne for your holistic practice?

Dedication to your clients is at the heart of holistic work, but so is a structured way of managing courses and planning sessions. CitizenOne is intuitive and easy to use whatever your technical experience, and brings client profiles, treatment plans, booking, reminders and payment together in one place.

The time you save on administration is time you can spend creating positive results for your clients, while they get a professional experience from the first booking to the last session.

Frequently asked questions

Can I access the system away from the practice?

Yes. The system is available on Android and iOS phones and tablets, as well as on computers, so you can access information wherever you are.

Can the system store audio recordings?

Yes. You can upload and store audio recordings directly in the client's history, so they are easy to access throughout the course.

Can I add notes during sessions?

Yes. The system supports real-time notes, so you can record observations and the client's response during the session. The notes are saved in the client's record, making it easy to follow up next time.

What does the system do to reduce no-shows?

The system sends automatic reminders to clients via the app, which reduces the risk of forgotten appointments.

How does the system organise my appointments?

The calendar gives a clear overview of all appointments and prevents double bookings. A dashboard shows the day's appointments and tasks, so you can focus on the most important first.

Can I manage many clients at once?

Yes. The system is designed to handle a large number of clients and keep track of their individual data and courses.

How are multiple users handled?

The system supports multiple users with individual access rights, so each person only sees the information they need.

How do I handle clients with particular needs?

You can add notes about specific wishes or considerations to the client's profile.

Is the system suitable for both small and large practices?

Yes. The system is scalable and can be adapted to smaller practices as well as larger clinics with many users and complex needs.

Is the system easy to use?

Yes. It has an intuitive interface that makes it easy to get started, even without a technical background.

What does it take to implement the system?

Our straightforward design makes the system easy to learn and use, and we offer support to make sure implementation goes smoothly. You can reach our support team at support@citizenone.dk or on +45 80 83 01 14.

Get started with CitizenOne

See how CitizenOne can work for your practice. Book a demo and we will show you the booking, records, reminders and invoicing features in practice, and help you set the system up the way you work. You are also welcome to contact us at support@citizenone.dk or on +45 80 83 01 14.