Integrations
What CitizenOne connects to
8 systems outside CitizenOne, and 8 connections between the system's own parts. Each row shows what the connection does, and which modules use it. The point is that the information you need is gathered in one place, within reach when you make decisions about a citizen.
Other systems
Connections beyond your walls
Payroll, accounting, reporting, calendars and mail. Every connection belongs to at least one module.
- Calendar via iCalLive
- Subscribe to your own shifts in the calendar you use privately.
- Rota and shift planning
- About the integration
- iOS and Android appLive
- Chat and posts come along in the app.
- Internal chat for care teams
- About the integration
- Microsoft 365Live
- Connect the employee's work account with Microsoft sign-in. An IT administrator gives consent once.
- Secure email
- About the integration
- Office 365Live
- Open and save documents with the account staff already use.
- Care notes and documentationDaily overview
- About the integration
- Power BILive
- Pulls figures from CitizenOne into the organisation's own reports.
- Daily overview
- About the integration
- SMTP and IMAPLive
- If you have your own mail server, it is connected with standard SMTP and IMAP details.
- Secure email
- About the integration
- ZenegyLive
- Send hours on to payroll without typing them in again.
- Rota and shift planningDaily overview
- About the integration
Internal
How the parts fit together
What makes it one system rather than a set of modules sitting side by side.
Shift swaps are agreed where the work happens.
The citizen's profile is the way into the journal, the plans and the documents.
CitizenOne Contacts
Send to relatives, a guardian or a caseworker from the citizen's contact list.
CitizenOne Documents
Attachments are saved in the citizen's or the organisation's folder.
The citizens on the shift decide what appears on the day's overview.
Medication changes become part of the citizen's care pathway.
Send status reports confidentially without leaving the case.
The citizens on the shift decide what appears on the day's overview.
Write to us
Missing an integration?
The list above is the integrations that exist today. It is not an answer to what can be built.
Would you like an integration?
Tell us which system you use, and what needs to move between it and CitizenOne. We will tell you what it takes, and whether others have asked for the same.
Want to become an app or integration partner?
If you have a system that belongs alongside a case management system, it can sit in CitizenOne's app store. Tell us what it does and who it is for, and we will take it from there.
Try CitizenOne yourself
Create a free account and see the system for yourself. If you would rather see it together with one of our people, book a demo instead.
Free account, no commitment. Two steps, no payment details.
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Our team is ready to help you get started if you would like a hand with the setup.
Support and sales: +45 80 83 01 14