VUM 2.0

CitizenOne is supported by VUM 2.0

An integrated solution

CitizenOne makes it easy to work in a structured and methodical way based on VUM 2.0. The journal system supports the entire process from assessing the citizen's needs to formulating goals and following up on interventions.

Fields and workflows in the system reflect the principles of VUM 2.0, so the user is naturally guided through the relevant steps without losing overview. This creates a seamless connection between needs, goals, and actions – ensuring that the citizen's situation is documented in a holistic way.

Data can be used across processes and functions, saving time and reducing the risk of errors. CitizenOne helps to translate VUM 2.0 from method to practice in daily documentation and case management.

Compliance with VUM 2.0

CitizenOne is designed to meet the requirements and workflows set by VUM 2.0 in social work with adult citizens. The structure, fields, and flow of the journal system are developed based on VUM 2.0's approach to assessment, goals, and intervention.

This means that the documentation automatically follows the method – without requiring extra work from the user. CitizenOne ensures that the professional foundation is maintained throughout the citizen's process and creates a connection between assessment and intervention.

Thus, the journal system contributes to higher quality documentation and provides an easier path to meet both regulatory and organizational requirements.