Software for refuges and crisis centres

What are the benefits for crisis centres?

With our case management system, your crisis centre can manage all the relevant information about the people you support, simply and efficiently.

Ease of use

An intuitive design that makes it easy to find your way around and work efficiently in the system.

Data security

The highest level of security to protect sensitive information about the people you support.

Tailored to crisis centres

The system has been developed specifically to meet the particular needs and challenges crisis centres face in their daily work.

Efficient administration

Quick access to relevant information that streamlines your work processes.

What does it mean for the people you support?

• More personal, targeted help

With a case management system, staff always have access to up-to-date information about each person's situation, which means more tailored and effective support.

• Greater safety and security

People can feel confident that their personal information is treated confidentially and stored securely, which builds trust and a sense of safety in the working relationship.

• Shorter waits and better follow-up

Efficient workflows mean people get help faster and accurate follow-up, so they feel seen and supported throughout their journey.

Why choose our case management system for crisis centres?

Crisis centres work with particularly vulnerable people, where safety, structure and efficiency are absolutely essential to creating the best conditions for both residents and staff.

With a simple, user-friendly case management system for crisis centres, you can manage people's information easily and efficiently, make sure data is handled confidentially and correctly, and comply with relevant legislation such as GDPR. Our case management system for crisis centres brings everything important together in one place, giving you a clear, accessible overview of each person's journey, history and appointments. Automating time-consuming tasks such as documentation and reporting frees up valuable time, so staff can focus fully on their core task: helping people in crisis.

Our case management system for crisis centres also supports better communication and collaboration between staff, so the support is always coordinated and focused on achieving the best outcomes.

The system also gives the people you support extra reassurance, as their personal information is handled securely, professionally and with great respect. In short, with a reliable case management system you work smarter, in a more structured way and far more securely, to the benefit of staff and the people you support alike.

Frequently asked questions

Can we access the system away from the office?

Yes. The system is available on Android and iOS phones and tablets, so staff can access information directly from their devices wherever they are.

Is the system adapted to the needs of crisis centres?

Yes. The system has been developed with crisis centres among its focus areas and takes into account the particular demands and challenges you face in your daily work.

Does the system help us prioritise people's needs?

Yes. The system makes it easy to identify and prioritise individual needs, so you can offer targeted, personal help to each person.

Can several staff work in the system at the same time?

Yes. The system supports multiple simultaneous users, so staff can collaborate and update information in real time without disrupting each other's work.

Is the system suitable for both small and large crisis centres?

Yes. The system is scalable and can be adapted to both smaller organisations and larger crisis centres with many users and complex needs.

What does it take to implement the system?

The simple design makes it easy to learn and use, and we offer support to make sure implementation goes smoothly. You can find our support contact details on our contact page.