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CitizenOne vs. Clanwilliam

Looking at Clanwilliam and wondering how it compares with CitizenOne? Here is a fair, fact-based comparison of the two, covering what each system is built for, the main modules and who each one suits best.

Indhold
  • One platform for care records, plans, medication, scheduling and communication
  • AI-assisted documentation available as an optional app
  • EU hosting in ISO 27001 certified data centres, built for GDPR

Quick comparison: CitizenOne vs Clanwilliam

The table shows what is publicly documented for each system. “Not found in public material” means we could not find the feature described in Clanwilliam’s public material, not that it is missing. Check with the vendor before you decide.

FeatureCitizenOneClanwilliam
Primary focusSocial care, supported living, care and therapy providersGP practices, pharmacies and care homes in Ireland and the UK
Care or patient records✓✓
Care planning✓ Plans and goalsNot found in public material
Medication records or eMAR✓ Medication records✓ Medications module
Scheduling or rostering✓ Staff schedulingNot found in public material
Internal messaging✓ Secure chat and bulletin boardNot found in public material
AI-assisted features✓ AI-assisted documentation (optional app)Not found in public material
Mobile app✓Not found in public material
Invoicing or billing✓ Optional appNot found in public material

What is Clanwilliam?

Clanwilliam is an Irish-founded healthcare technology group that provides practice management and pharmacy software for GP and consultant clinics, pharmacies, care homes and hospitals. Its products include the Socrates GP system and the Pippo patient app.

For care homes, Clanwilliam offers Epic Care (epicCare), a web-based care management system used in residential and nursing homes in Ireland and Northern Ireland and launched in Great Britain. It records resident information and nursing care, supports risk management and regulatory reporting, and includes touchCare for point-of-care recording, EpicQ for policies, an eLearning hub and a medications module.

Clanwilliam strengths

  • Established healthcare software group in Ireland
  • Epic Care care management system for residential and nursing homes
  • touchCare for recording at the bedside
  • Policies, compliance and eLearning modules
  • Medications module for ordering, reporting and review

Things to consider

  • Its portfolio spans GP, pharmacy and care home software, so check which product fits your service
  • Staff rostering, messaging and AI in Epic Care are not described in the public material we reviewed
  • Epic Care is focused on care homes rather than home care or supported living

Who Clanwilliam suits

Clanwilliam suits GP practices and pharmacies in Ireland, and its Epic Care system suits residential and nursing homes in Ireland and the UK.

CitizenOne as an alternative to Clanwilliam

CitizenOne is built for organisations that deliver several kinds of care and support and want daily work in one place. Where Clanwilliam has its own focus, CitizenOne brings records, plans, medication, scheduling and communication together in one platform.

  • Complete care records: profiles, daily journal notes, documents, calendar, contacts and a timeline for each person
  • Plans and goals with follow-up and outcome tracking
  • Medication records inside the same system
  • Staff scheduling, time registration and employee management
  • Secure internal chat, group messages and a bulletin board
  • Optional apps such as CitizenOne AI, secure mail, invoicing, relative access and booking
  • Hosting in the EU in ISO 27001 certified data centres, with a GDPR-first approach

What is CitizenOne?

CitizenOne is an all-in-one platform for social care providers, supported living and residential services, care organisations and therapists. It combines records, daily journals, medication, plans and goals, scheduling, internal communication and reporting in one user-friendly system that works on desktop and mobile.

Frequently asked questions: CitizenOne vs Clanwilliam

Can CitizenOne replace Clanwilliam?

For many social care, supported living and care organisations, CitizenOne can cover records, plans, medication, scheduling and communication in one system. Whether it can replace Clanwilliam in your organisation depends on your services, integrations and local requirements, so we recommend going through them with us in a demo.

Does CitizenOne handle medication?

Yes. CitizenOne has medication records built in, so medication sits alongside journals, plans and daily notes for each person. Integrations with national medication records or pharmacy systems in your country should be checked with us.

Where is CitizenOne data hosted?

CitizenOne is hosted in the EU in ISO 27001 certified data centres and is designed with GDPR in mind.

When is Clanwilliam the better choice?

Clanwilliam's Epic Care may be the better choice for Irish and UK nursing homes that want a system with a long track record in Irish care homes.

We want this comparison to be accurate and fair. If you think anything about CitizenOne or Clanwilliam is wrong or out of date, please contact us and we will review it.

Considering an alternative to Clanwilliam?

Book a demo and see how CitizenOne can bring records, medication, scheduling and communication together for your organisation.

This comparison was prepared by CitizenOne on the basis of publicly available material about the systems named. Where a field reads limited or not found, it means we could not identify the feature in that material, not necessarily that it does not exist. We correct the content whenever we are made aware of errors or omissions.

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  • ISO 27001
  • Hosted in the EU