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CitizenOne vs. Log my Care

Comparing Log my Care and CitizenOne? Here is a fair comparison of care plans, daily notes, medication, rostering, incidents, family access and AI.

Indhold
  • Built for social care and multidisciplinary teams
  • AI-assisted documentation
  • Journals, medication and staff scheduling in one place

Quick comparison

Log my Care is UK care management software for home care, supported living, residential care, nursing and learning disability services. Both platforms cover much of the same ground. CitizenOne also includes internal chat, employee management and AI-assisted documentation.

FeatureCitizenOneLog my Care
Care and client records✓✓
Care plans and goals✓✓
Medication records✓✓
Staff scheduling and rotas✓✓
Time registration✓Not found in public material
Employee management✓Not found in public material
Internal chat and notice board✓Not found in public material
AI-assisted documentation✓ Add-on appNot found in public material
Mobile access✓Not found in public material
Client and family access✓ Add-on apps✓
Online booking✓ Add-on appNot found in public material
Invoicing and billing✓ Add-on appNot found in public material
ISO 27001 certified hosting✓✓
Incident and risk management✓✓
Positive behaviour support toolsNot a core focus✓
Main marketEuropeUnited Kingdom

"Not found in public material" means we could not find the feature in Log my Care's public material when this page was checked. It may still exist, so confirm details with the vendor.

What is Log my Care?

Log my Care is care management software built for real-time oversight. It covers care plans and daily logs, incidents and risk, positive behaviour support, outcomes and goals, handovers and tasks.

It is based in London and serves home care, supported living, residential care, nursing homes and learning disability services, from start-ups to multi-site groups.

Log my Care strengths

  • Care plans, daily logs, outcomes and goals
  • Incident and risk management and positive behaviour support
  • eMAR with stock tracking
  • Integrated rostering and a family app
  • ISO 27001 and Cyber Essentials Plus

Things to consider

  • It is built around the UK care system, so check how well it fits providers in other countries
  • Internal chat and employee management were not found in its public material
  • AI-assisted documentation was not found in its public material

Who Log my Care suits

Log my Care suits UK home care, supported living and residential providers that want care records, eMAR and rostering in one system.

CitizenOne as an alternative to Log my Care

Log my Care is one of the closest comparisons to CitizenOne. CitizenOne adds internal chat, employee management, time registration and AI-assisted documentation, and is hosted in the EU.

  • Care records with journals, plans and goals, documents, calendar, attendance and a full timeline per person
  • Medication records with medicine cards kept alongside the journal
  • Staff scheduling, employee management and time registration in the same platform
  • Internal chat and a notice board for the whole team
  • AI-assisted journal writing through the CitizenOne AI add-on app
  • Mobile access, so staff can document close to the people they support
  • EU hosting in an ISO 27001 certified environment, built with GDPR in mind

What is CitizenOne?

CitizenOne is an all-in-one journal and operations platform for social care providers, supported living, residential services, therapists and other care organisations in Europe. It brings care records, medication, plans and goals, staff scheduling, internal communication and AI-assisted documentation together in one place.

  • Journals, plans and goals, outcome measures and documents
  • Incident registration, risk assessments, procedures and protocols
  • Medication records
  • Staff scheduling, HR and time registration
  • Secure internal chat and notice board
  • Add-on apps such as CitizenOne AI, secure mail, booking, invoicing and client or family access

Frequently asked questions: CitizenOne vs Log my Care

What is the main difference between CitizenOne and Log my Care?

Both cover care plans, daily notes, medication and rostering. Log my Care is built for the UK care sector, while CitizenOne is built for European providers and also includes internal chat, employee management and AI-assisted journal writing.

Does CitizenOne support incident registration and risk assessments?

Yes. CitizenOne includes incident registration and risk assessments alongside journals, procedures and plans.

Does CitizenOne handle medication records?

Yes. CitizenOne includes medication records with medicine cards, kept next to the journal, plans and daily notes for each person.

Where is CitizenOne data hosted?

CitizenOne is hosted in the EU in an ISO 27001 certified environment and is built with GDPR, data security and secure handling of personal data in mind.

See CitizenOne in practice

CitizenOne gives care organisations one place for journals, medication, plans and staff scheduling. Book a demo and we will show you how CitizenOne fits your organisation. If you think anything on this page about CitizenOne or Log my Care is wrong or out of date, please contact us and we will review and update the comparison.

This comparison was prepared by CitizenOne on the basis of publicly available material about the systems named. Where a field reads limited or not found, it means we could not identify the feature in that material, not necessarily that it does not exist. We correct the content whenever we are made aware of errors or omissions.

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Skriv en mail eller et telefonnummer, så vender vi tilbage inden for en arbejdsdag. Ikke en salgsopringning, en samtale om hvad I står med.

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See CitizenOne on your own workflows

A walkthrough with one of our team, on your own cases, with answers to what applies to your organisation specifically.

Free account, no commitment. Two steps, no payment details.

  • Juliane
  • Marie
  • Ditte
  • Laurits

Our team is ready to help you get started if you would like a hand with the setup.

Support and sales: +45 80 83 01 14

Book a demo

Half an hour on your own workflows, not a generic walkthrough. We look at the journal, the duty schedule and the medication record with your own examples.

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We use your details to contact you about CitizenOne. Nothing else.

  • ISO 27001
  • Hosted in the EU