CitizenOne vs. Sekoia
Are you comparing Sekoia and CitizenOne? Both help care teams replace paper with digital records at the point of care. Here is a fair overview, based on public material, of what each platform offers.
Indhold
- Journals, medication records and staff scheduling in one platform
- AI-assisted documentation as an add-on app
- EU hosting with an ISO 27001 certified provider
Quick comparison
A side-by-side overview of core capabilities. Sekoia is a digital care planning and management system owned by KMD, while CitizenOne combines journals, medication records, staff scheduling, internal communication and reporting in one EU-hosted platform.
| Feature | CitizenOne | Sekoia |
|---|---|---|
| Care records and daily notes | ✓ | ✓ |
| Care plans and goals | ✓ | ✓ |
| Medication records | ✓ | ✓ |
| Staff scheduling and rostering | ✓ | Not found in public material |
| Internal chat and bulletin board | ✓ | Not found in public material |
| AI-assisted documentation | ✓ Add-on app | Not found in public material |
| Mobile access | ✓ | ✓ |
| Reports and statistics | ✓ | ✓ |
| Invoicing and billing | ✓ Add-on app | Not found in public material |
| ISO 27001 certified hosting | ✓ EU hosting (Hetzner) | Not found in public material |
Sekoia entries are based on the vendor's public material as of September 2026. "Not found in public material" means we could not find the capability described publicly, not that it does not exist.
What is Sekoia?
Sekoia is a digital care planning and management system with an app used at the point of care on Apple, Android and computers. It covers care planning and activities, assessments and observations, clinical and nursing modules, audits and compliance, dashboards and reporting, and a family portal.
Sekoia was founded in Denmark and acquired by KMD in 2024. In the UK it is on the Assured Supplier List for digital social care records and supports work with the CQC, Care Inspectorate Scotland and Care Inspectorate Wales. Medicine tasks and alerts for missed medication are part of the platform.
Sekoia strengths
- Easy point-of-care app on common devices
- Care planning, assessments and observations
- Audits, compliance support and dashboards
- Family portal
- Backed by KMD, a large health and social care software supplier
Things to consider
- Staff scheduling and rostering were not found in the public material we reviewed
- AI-assisted documentation was not found in the public material we reviewed
- Check how medication is handled for your setting, as public material describes medicine tasks and alerts
Who Sekoia suits
Sekoia suits care homes, nursing homes and support services that want an easy app for care planning and daily records, with compliance support and a family portal.
CitizenOne as an alternative to Sekoia
CitizenOne may suit organisations that want care records, medication records, staff scheduling and internal communication in one platform, rather than combining separate tools.
- Client records with journals, plans and goals, documents, calendar, attendance, contacts and a full timeline in one profile.
- Medication records with medicine cards, recurring medication and administration records next to the journal.
- Staff scheduling in the core platform, with an extended scheduling app for more complex rotas.
- Internal chat, group messages and a bulletin board, so important information stays in one place.
- AI-assisted journal writing as an add-on app, helping staff write clearer, more consistent notes in less time.
- Data hosted in the EU with an ISO 27001 certified hosting provider, built with GDPR in mind.
What is CitizenOne?
CitizenOne is an all-in-one journal and operations platform for social care and healthcare providers, including supported living, residential care, shelters, therapists and other care teams. It brings client records, daily journals, plans and goals, medication records, staff scheduling, internal communication and reporting together in one system.
Data is hosted in the EU with an ISO 27001 certified hosting provider, and the platform is built with GDPR in mind. AI-assisted journal writing, invoicing, secure mail, booking and family access are available as add-on apps, so an organisation can start with the core platform and extend it as its needs grow.
Frequently asked questions: Sekoia vs CitizenOne
Can CitizenOne replace Sekoia?
For many social care and care providers, yes: CitizenOne covers care records, plans and goals, medication records, staff scheduling, internal communication and reporting in one platform. Review your family portal and compliance reporting needs with us in a demo.
Can CitizenOne handle medication?
Yes. CitizenOne includes medication records with medicine cards, recurring medication and administration records, kept next to the client journal.
Is CitizenOne hosted in the EU?
Yes. CitizenOne is hosted in the EU with an ISO 27001 certified hosting provider (Hetzner), and the platform is built with GDPR in mind.
Sekoia is a user-friendly care planning platform with strong compliance support. If you want journals, medication, scheduling and communication together in one EU-hosted system, book a CitizenOne demo.
This comparison was prepared by CitizenOne on the basis of publicly available material about the systems named. Where a field reads limited or not found, it means we could not identify the feature in that material, not necessarily that it does not exist. We correct the content whenever we are made aware of errors or omissions.
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