Follow-up reminders

Never Miss an Important Follow-Up

Keep Important Follow-Ups Visible

CitizenOne™ brings reminders and follow-up activities together in one clear overview.

Employees can quickly see which actions are approaching their deadline and which items may already require attention. This reduces the need to rely on handwritten notes, separate calendars or personal reminders.

A shared overview helps teams coordinate their work and ensures that important citizen-related activities remain visible.

Create Reminders That Match Your Workflow

Set follow-up dates and recurring reminders according to the needs of each activity.

Reminders can support one-time actions or repeating workflows, including daily, weekly, monthly and other scheduled intervals. Relevant employees can be connected to the activity so responsibility remains clear.

This flexible approach helps organisations manage routine tasks while also supporting individual plans, goals and documentation requirements.