Incident registration

Reporting of incidents

Correct reporting of incidents

Unintended incidents (UI) are mistakes, accidents, or deviations that occur unexpectedly during work.

The incident reporting feature in the case management system makes it easy to document and log important incidents in a structured and secure way. Staff can quickly register an incident by specifying a title, date, and a detailed description of what happened.

To ensure accurate documentation, files can be attached directly to the registration, so relevant documents or images are linked to the incident. Additionally, each incident can be assigned a risk level – harmless, low risk, moderate risk, or high risk.

Clear handling of incidents

Incident registration can be saved as a draft if there is a need for later editing, and the system ensures that all records are archived correctly.

The feature supports transparent and professional documentation, ensuring that all incidents are handled systematically and responsibly.